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Everyone at Merlin cares deeply about what they do. We care about our guests and their safety, about the animals in our care and their habitats around the world, about the places in which we operate, and about each other. We aim to be a force for good wherever we operate, going above and beyond what is expected of us as a good corporate citizen.

Health, Safety and Security

Our number one priority is to protect the health, safety and security of our guests, our employees and people who work with us. We're absolutely committed to always achieving the highest safety standards, and we'll never compromise or become complacent in this.

Health, Safety and Security

People and Communities

Our brands and experiences appeal to many different people, so we're always responsive to our guests' diverse and changing needs. We're also a committed community partner as an employer and as a force for good. Read more about our approach to accessibility, community engagement and our children’s charity Merlin’s Magic Wand here.

People and Communities

Animal Care and Conservation

We have a duty to employ the highest standards of animal welfare and husbandry, while contributing to the advancement of breeding programmes and conservation more broadly. Learn more about our approach to Conservation, Welfare and Engagement and our marine charity the SEA LIFE Trust here.

Animal Care and Conservation

Environment

As a global company, we must manage our resources responsibly. We'll always seek to reduce our impact on the environment with clear, measurable actions. We also encourage our guests to respect their own environments and do the right thing for a sustainable future. Learn about our initiatives here.

Environment

Corporate governance

At Merlin, we believe that effective corporate governance is the foundation of a well-run company.

We're committed to maintaining the highest standards of governance throughout the Company and are in the process of reviewing our governance framework. Learn more here.

Corporate governance