CONTACT US

We don't sell tickets from this website or our Headquarters, but if you would like to purchase tickets to any Merlin attraction, please visit the relevant website.

You can find website links under the "Our brands" dropdown at the top of any page or here.

To buy a Merlin Annual Pass, or learn more about what it offers you, please visit the relevant websites below:

• UK Merlin Pass: https://support.merlinannualpass.co.uk
• German Merlin Annual Pass: http://www.merlinjahreskarte.de/
• Australia Merlin Annual Pass: https://www.merlinannualpass.com.au/
• LEGOLAND Annual Pass, USA: http://www.merlinannualpass.com/

For corporate/employee offer bookings please follow the online instructions shared by your benefits provider or HR department.

If you're interested in setting up our employee offer discount scheme please e-mail [email protected]

We welcome all kinds of group visits, from schools and clubs to corporate visitors. If you're looking to book a group visit to a Merlin attraction please visit www.merlinforgroups.com

View the details here. 

View the details here

The UK Employers Liability Insurance Policy and the Global Public Liability Insurance Policy are both held with Chubb European Group Limited under Policy Number UKCANC33447. 

Claims are administered by Sedgwick and should be submitted via the claims portal.  The portal ID is D00029. 

If you do not have access to the claims portal, claims should be submitted to [email protected]

We would be delighted to hear from you about business development opportunities, including IP partnerships, franchise opportunities or acquisitions.

Please email [email protected], attaching the completed form below for a swift response.

Click here to download: Merlin Business Development – Enquiry Form

Please note; Merlin Entertainments does not accept enquiries from prospective suppliers of goods or services.

We would be delighted to hear from you about partnership opportunities.

Please email [email protected], attaching the completed form below for a swift response.

Click here to download: Merlin Partnerships – Enquiry Form

Please note: Merlin Entertainments does not accept enquiries from prospective suppliers of goods or services.

Please click here for information on novel coronavirus for visitors to Merlin attractions

If you would like to support the SEA LIFE Trust, please visit: https://www.sealifetrust.org/how-to-help

If you would like to support Merlin’s Magic Wand, please visit: 

https://www.merlinsmagicwand.org/support-us/donate.aspx

We're proud to have established our own charitable foundations called Merlin’s Magic Wand and the SEA LIFE Trust. To learn more about these charities and how you can support them, please visit their websites:

Merlin’s Magic Wand: https://www.merlinsmagicwand.org/

SEA LIFE Trust: www.sealifetrust.org.

For enquiries relating to our attractions and brands, please visit the relevant attraction websites.

How do I give feedback on a recent experience?

Please contact the attraction in question via the ‘Contact Us’ section available on our attraction websites.

The attraction is always best placed to investigate and respond to your feedback and this will be the quickest route. You can find website links under the "Our brands" dropdown at the top of any page or here.

If you're unable to find the details you need please contact the Merlin Guest Excellence Team at [email protected] including the reference number of your attraction correspondence.